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Contact information
Civil Aviation Authority of Singapore
Singapore Changi Airport
P O Box 1,
Singapore 918141
Tel: (65) 6542 1122
To and from airport
Getting from Airport to City
Ground Transport Centre
A Ground Transport Centre (GTC) is available at the Arrival
Hall of both Terminals. The various ground transportation
services such as Limousine Services, Airport Shuttle Service,
Car Rental Services and Qantas Holidays can be found in the
GTC. Visitors may approach the various
Airport Shuttle Service
A 6-seater MaxiCab is used for this 2-way service which goes
to any hotels in Singapore and anywhere within the Central
Business District, excluding Changi Village hotel and hotels
on Sentosa Island. You need to make booking at the counters
in the Arrival Hall and pay the fare in cash at the counter.
Return journeys to the airport can be arranged at the following
designated hotels.
Travel Fare / Destination (From Airport to City)
- S$7.00 - Adult
- S$5.00 - Child
- Other Destinations - S$35.00 to book whole MaxiCab
Schedule
- Leaves Every 30 minutes from 0600 to 1800 hours.
- Leaves every 15 minutes from 1815 to Midnight.
- Leaves Every 30 minutes from 0030 to 0600 hours.
Contact Information
- Terminal 1
Phone Booking : (65) 6542 8297
Fax Booking : (65) 6542 8297
- Terminal 2
Phone Booking : (65) 6542 5831
Fax Booking : (65) 6542 5831
Limousine Taxis
Alternatively, you may choose to hop on a Mercedes Taxi or
London Cab available at the Limousine Service Counter at the
Arrival Hall. This service is available for 24 hours daily,
and brings you to any destination in Singapore at a flat rate.
Advance bookings can be made with a minimal booking charge.
Travel Fare / Destination (From Airport to City)
- S$35.00 (flat rate)
- Airport to any destination in Singapore
- Surcharge of S$10.00 is applied for each extra stop enroute
to the final destination.
Frequency / Contact Information For advanced booking back
to the airport, please call :
- City Cab : (65) 6454 8051
- Comfort : (65) 6552 2828
- SMRT : (65) 6555 8888
- SMART : (65) 6485 7799
A booking fee will be charged.
Car Rentals
If you prefer to drive, do visit our Car Rental Counters
located at the Ground Transport Centre in the Arrival Meeting
Halls of both terminals. To cater for the ERP (Electronic
Road Pricing) in Singapore, you will need to purchase a cash
card from the car rental company if you do not already have
one.
Electronic Road Pricing (ERP)
The Electronic Road Pricing system is operational if you are
entering the East Coast Parkway, Pan Island Expressway, Ayer
Rajah Expressway, Outer Ring Road, Dunearn Road and Central
Expressway, between 7.30am to 9.30am on weekdays. ERP is also
applicable when one enters the Central Business District on
weekdays, from 7.30am to 7.00pm and on Saturdays, from 12pm
- 8.00pm. For this, you will need a cash card which you can
purchase from your car rental company.
Public Buses
Budget rides to the city and other parts of the island can
be made on either the bus or SMRT (Singapore Mass Rapid Transit)
services. Bus terminals are located at the basement of Terminals
1 and 2. Information on bus services is available near the
bus stands. Please prepare the exact fare for buses as no
change will be given. You can obtain change from the Money
Changers in the Arrival Halls of both terminals.
Travel Fare / Destination (From Airport to City)
Operating Hours
Note: Bus No. 36 which goes to the city, ends at 12 am
Taxis / Cabs
You can catch a taxi to any destination at the taxi stands
at the Arrival Hall. This service is available 24 hours daily,
and advance bookings can be made with taxi companies with
a minimal booking charge. An Electronic Road Pricing (ERP)
system is operational on major expressways and within the
Central Business District area to ensure smooth traffic during
peak hours. So you may be required to pay a surcharge if applicable.
Trains (MRT)
Budget rides to the city and other parts of the island can
be made on the Singapore Mass Rapid Transit (SMRT) services.
The MRT station is located in Terminal 2 and is also accessible
via the Skytrain from Terminal 1. It takes about 27 minutes
to reach the city. You would have to switch trains at EW4
- Tanah Merah MRT Station to get downtown.
Travel Fare / Destination (From Airport to City)
- Below S$2.00 (Not inclusive of S$1 refundable deposit
for single trip ticket)
Frequency / Contact Information
- 12 mins interval
- 5.31am - 11.18pm (Mon-Sat)
- 5.59am - 11.18pm (Sun / Public Holiday)
For more details, please pick up a copy of the MRT brochure
at the Changi Airport MRT Station.
Airport services & facilities
CHILDREN'S PLAYGROUND
A place suitable for children aged from 1 to 12 to have moments
of fun. This play area is located at
Terminal 1
- Next to McDonalds at Transit Mall West, Level 3
Terminal 2
- Next to Transfer Counter E at Transit Mall North, Level
2
HAIR AND BEAUTY SERVICES
Within the Transit Mall of both terminals, visitors can enjoy
hair and beauty services at
Terminal 1
-TranSpa at Transit Mall East, Level 3
Terminal 2
- TranSpa at Transit Mall South, Level 3
Travellers, airport workers and visitors to Changi Airport
can also get a quick 10-minute haircut by a professional hair
stylist for just S$10. Located at
Terminal 2
- EC House at Departure Hall North, Public Area, Level 2
INFORMATION AND CUSTOMER SERVICE COUNTERS
For quick referrals, approach our Customer Service Officers
to attend to your inquiries. The Information and Customer
Service counters are located at
Terminal 1
- Near DFS Venture at Transit Mall West, Level 2
- Next to KingPower Fashionwear at Transit Mall West, Level
2
- Near Skytrain at Transit Mall East, Level 2
- Arrival Hall Central, Public Area, Level 1
Terminal 2
- Next to Skytrain at Transit Mall North, Level 2
- Next to Omega Boutique at Transit Mall North, Level 2
- Next to Chomel at Transit Mall South, Level 2
- Near Orchid Garden at Transit Mall South, Level 2
- Arrival Hall Central, Public Area, Level 1
LEFT BAGGAGE COUNTERS
To have your luggage looked after, should you wish to shop
free of luggage or if you need to leave the airport, you can
visit our Left Baggage counters, This payable service provided
by Harilela International Pte Ltd is available 24 hrs daily
MEDICAL SERVICES / PHARMACIES
Medical Services
If you do not feel well or require medical assistance while
at Changi Airport, you may go to any of the following clinics
located at
Terminal 1
- Raffles Medical Group at Transit Mall West, Level 2
For more information, you can call (65) 6543 1113
Operating hours: 8am to 2am daily
Terminal 2
- Raffles Medical Group at Transit Mall North, Level 2
For more information, you can call (65) 6546 3815
Operating hours: 8am to 2am
- Raffles Medical Group at Basement South, Public Area
For more information, you can call (65) 6543 1118
Operating hours: 24 hrs daily
POSTAL AND TELECOMMUNICATIONS
All local calls made within the Transit Malls are FREE, overseas
phone calls, however, are chargeable through overseas phone
cards.
Budget phone call booths provided by MediaRing have been set
up should you wish to make budget calls overseas. Simply pay
a deposit of S$3.00 to the counter and you will be allocated
a booth. After the call is completed, any unused deposit will
be refunded to you. If you make calls exceeding the deposit,
however, you would have to pay the remaining cost. These Budget
phone call booths are located at
Terminal 1
- Near Giordano at Transit Mall West, Level 2
Operating hours: 6am to 12am
Terminal 2
- Next to Sports Bar at Transit Mall Central, Level 2
Operating hours: 6am to 1am
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Singapore Airport Guide
