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South Africa Airport Guide


South Africa is a stunning country of magnificent landscape, from desert dunes to rolling farmlands, savannah bush, subtropical hardwood forests and superb white sand coast. It has game viewing to equal the best in Africa from Kruger in Mpumalanga to the Zululand area of Kwazulu-Natal and a host of small parks and reserves in the Northern Provinces and Eastern Capes. Where else can you find penguins and elephants living in the same country? There are over 1000 bird species in the country, and the Western Cape alone has one of the richest floral kingdoms in the world, with over 23,000 plant and flower species and spectacular displays that coat the desert in colour. The country also has a fascinating human and cultural history, stretching back to the aboriginal San (Bushmen) and Khoikhoi, through the black African peoples to the latest arrivals, the Afrikaans and British. It has never been an easy history - tribal wars raged long before the punishing and bitter conflicts between black and white, from the Zulu Wars to the Boer War and the segregation of apartheid society. Archbishop Desmond Tutu named the newly integrated South Africa 'the rainbow nation'. It is a fitting name for a country with 11 official languages and people of all colours, race and creed, living in a vividly coloured and sculpted landscape.



Johannesburg International Airport (JNB) South Africa


Contact information

Airport address:
Private Bag X1
O.R. Tambo International Airport
1627

Tel: +27 (0)11 921 6911

To and from airport

Transport

Taxis and shuttle buses
In order to curb illegal touting, ACSA has appointed a concessionary taxi and shuttle service that covers all major towns, suburbs, shopping centres and casinos. Please only make use of ACSA accredited and approved transport operators. Aproved operators display the ACSA logo on their vehicles and are available outside the arrivals terminals.

Please use airport-approved operators only. Contact the ACSA information desks if you need help.

Pick-up points
To get to the taxi and shuttle terminus: follow the taxi and shuttle icons to the terminus, which is opposite International Arrivals (Terminal A).
To get to the bus and coach terminus: follow the bus and coach icons to the terminus, which is in the multi-storey parkade, behind the car-hire depots.

Airport services & facilities

Accommodation
There is a wide choice of hotels available in and around the airport precinct. Please call the Gauteng Tourism Authority information desk, in International Arrivals, on +27 (0)11 390 3614/3602The City of Johannesburg's official website also has a list of hotels near the airport.

Baggage storage
There is a luggage-storage depot on the upper level of the underground parkade, near the main lift lobby in International Arrivals. You may leave any baggage at a cost of R50.00 per item for the first day and R40.00 per item every day thereafter. Mastercard and Visa accepted. Open 24 hours 7 days a week.

Banks
There are branches of Nedbank and ABSA on the mezzanine level of the public concourse in International Arrivals.

Automated teller machines (ATMs)
ATMs can be found in:

  • the public concourse of International Arrivals; and
  • level 1 of the shopping concourse in the Domestic Terminal.

Chapel
The airport has a chapel and a prayer area for Muslim passengers.

Conferencing
The Premier Conference Centre in the Domestic Terminal offers a modern and stylish environment for business meetings, conferences and seminars. It has three 10-seater rooms, a 12-seater room, a 14-seater room, a seminar facility for groups of 25 or 50, as well as a conference room for groups of 60 or 120.

Foreign exchange
The foreign-exchange outlets of ABSA bank, American Express, Rennies and Master Currency are all in the public concourse of the International Arrivals hall. ABSA also has an outlet in the holding lounge of International Departures, but this is not for the use of South Africans.

Internet access
Airport Online, which offers Internet access, has one branch in International Departures and two in the Domestic Terminal. One of these, which is open to the general public, is near the ATMs in the shopping area. The second, for use by passengers only, is between the main security point and the boarding gates.

International Departures also offers a wireless option, which allows laptop users with wireless cards to connect to the Internet from anywhere in the departures lounge - even from most of the restaurants in the terminal.

Maps
See O.R. Tambo International Airport's maps for graphical guides to everything from shops and disabled facilities, to highways and parking.

Porters
ORTIA offers full portage services, so ensure you only use approved airport porters - who wear bright orange uniforms and navy-blue shirts, and carry ACSA permits. Porters can be found in the arrivals halls and outside the terminals in the area connecting the International Terminal and the Domestic Terminal. They work exclusively for tips: a general guide is to give R5 (five South African rands) a bag.

Restrooms
Restrooms, mothers' rooms and nappy-changing facilities are available in all terminals.

Shops
The Airport Shopping Safari website, has a guide to all of O.R. Tambo International Airport's shops - as well as some of their great deals and special offers.

Public telephones
There are public telephones in all terminals. Telephone services outlets can be found in the public concourse of the International Arrivals hall and in the holding lounge of the International Departures hall.

Cellular (mobile) telephone rentals

A Vodacom Superstore, on the shopping level of the Domestic Terminal, sells cellphones, airtime top-ups and cellphone accessories. The International Terminal boasts a number of cellphone shops and service providers.

Trolleys
Baggage trolleys and full porter services are available in the demarcated areas of all airport terminals and along the drop-off zones. Visitors should only use porters who display ACSA permits and wear bright orange uniforms. A tip of R5 (five South African rands) per bag is generally recommended.

VAT refunds
There are VAT refund desks in the public area of International Departures (for use before check-in) and in the holding lounge . You need to have all invoices stamped by customs officials (in the public concourse of the same terminal) before proceeding to the VAT refund outlet.

Post Offices
A Post Office is located in the International Arrivals Terminal A1. A Postnet facility is also located on the shopping level of the Domestic Terminal.

Viewing desk
Two public viewing decks are available at ORTIA. Terminal B (the domestic terminal) has a large viewing deck offering a 180 degree view of the airside activities. The International Terminal also has a viewing deck that is located on the fourth floor of the Northern Wing. Follow the signage from the International Arrivals and Departures escalators.

Trolleys
Baggage trolleys and full porter services are available in the demarcated areas of all airport terminals and along the drop-off zones. Visitors should only use porters who display ACSA permits and wear bright orange uniforms. A tip of R5 (five South African rands) per bag is generally recommended.

VAT Refunds
There are VAT refund desks in the public area of International Departures (for use before check-in) and in the holding lounge . You need to have all invoices stamped by customs officials (in the public concourse of the same terminal) before proceeding to the VAT refund outlet.

Post Offices
A Post Office is located in the International Arrivals Terminal A1. A Postnet facility is also located on the shopping level of the Domestic Terminal.

Viewing Deck
Two public viewing decks are available at ORTIA. Terminal B (the domestic terminal) has a large viewing deck offering a 180 degree view of the airside activities. The International Terminal also has a viewing deck that is located on the fourth floor of the Northern Wing. Follow the signage from the International Arrivals and Departures escalators.


 





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